{"id":1094,"date":"2021-04-29T17:52:19","date_gmt":"2021-04-29T17:52:19","guid":{"rendered":"https:\/\/www.sibs.ro\/?page_id=1094"},"modified":"2021-07-23T08:32:20","modified_gmt":"2021-07-23T08:32:20","slug":"contact-center","status":"publish","type":"page","link":"https:\/\/www.sibs.ro\/en\/retail-solutions\/contact-center\/","title":{"rendered":"Contact Center"},"content":{"rendered":"<p>SIBS Romania offers customer support for card holders, merchants and banks: technical support Level 1 & 2 (ATM, POS, Soft Pos), Interactive Voice Response (IVR), call recording, loyalty campaigns via call center, transaction monitoring, 3D Secure support, customer support for Apple Pay and Google.<\/p><br \/>\n<p>Our skilled in-house team is ready to give support around the clock, seven days a week, in Romanian and English.<\/p><br \/>\n<p>&nbsp;<br \/><br \/>\n<br \/>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1261-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"1261\"><br \/>\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div><br \/>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/1094#wpcf7-f1261-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\"><br \/>\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1261\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.4\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1261-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/><br \/>\n<\/fieldset><br \/>\n<br \/>\n<hr \/><br \/>\n<div id=\"cf-btn\" style=\"display: block;\"><br \/>\n\t<p><a class=\"btn-border\" id=\"btn-show-form\" href=\"#\">Contact us for a personalized offer<\/a><br \/>\n\t<\/p><br \/>\n<\/div><br \/>\n<div id=\"cf-frm\" style=\"display: none;\"><br \/>\n\t<h3 class=\"solutions-contact\">Contact us for a personalized offer<br \/>\n\t<\/h3><br \/>\n\t<div class=\"gform_body gform_wrapper\"><br \/>\n\t\t<ul id=\"gform_fields_1\" class=\"gform_fields top_label form_sublabel_below description_below\" style=\"margin-left:0\"><br \/>\n\t\t\t<li id=\"field_1_1\" class=\"gfield gf_left_half gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible\"><br \/>\n\t\t\t\t<p><label class=\"gfield_label\" for=\"your-name\">Name<span class=\"gfield_required\">*<\/span><\/label><br \/>\n\t\t\t\t<\/p><br \/>\n\t\t\t\t<div class=\"ginput_container ginput_container_text\"><br \/>\n\t\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"your-name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name *\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span><br \/>\n\t\t\t\t\t<\/p><br \/>\n\t\t\t\t<\/div><br \/>\n\t\t\t<\/li><br \/>\n\t\t\t<li id=\"field_1_2\" class=\"gfield gf_right_half gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible\"><br \/>\n\t\t\t\t<p><label class=\"gfield_label\" for=\"your-surname\">Surname<span class=\"gfield_required\">*<\/span><\/label><br \/>\n\t\t\t\t<\/p><br \/>\n\t\t\t\t<div class=\"ginput_container ginput_container_text\"><br \/>\n\t\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-surname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"your-surname\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Surname *\" value=\"\" type=\"text\" name=\"your-surname\" \/><\/span><br \/>\n\t\t\t\t\t<\/p><br \/>\n\t\t\t\t<\/div><br \/>\n\t\t\t<\/li><br \/>\n\t\t\t<li id=\"field_1_3\" class=\"gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible\"><br \/>\n\t\t\t\t<p><label class=\"gfield_label\" for=\"your-email\">Email Address<span class=\"gfield_required\">*<\/span><\/label><br \/>\n\t\t\t\t<\/p><br \/>\n\t\t\t\t<div class=\"ginput_container ginput_container_text\"><br \/>\n\t\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" id=\"your-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email Address *\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><br \/>\n\t\t\t\t\t<\/p><br \/>\n\t\t\t\t<\/div><br \/>\n\t\t\t<\/li><br \/>\n\t\t\t<li id=\"field_1_4\" class=\"gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible\"><br \/>\n\t\t\t\t<p><label class=\"gfield_label\" for=\"your-subject\">Subject<span class=\"gfield_required\">*<\/span><\/label><br \/>\n\t\t\t\t<\/p><br \/>\n\t\t\t\t<div class=\"ginput_container ginput_container_text\"><br \/>\n\t\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"your-subject\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Subject *\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span><br \/>\n\t\t\t\t\t<\/p><br \/>\n\t\t\t\t<\/div><br \/>\n\t\t\t<\/li><br \/>\n\t\t\t<li id=\"field_1_5\" class=\"gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible\"><br \/>\n\t\t\t\t<p><label class=\"gfield_label\" for=\"your-message\">Message (optional)<\/label><br \/>\n\t\t\t\t<\/p><br \/>\n\t\t\t\t<div class=\"ginput_container ginput_container_textarea\"><br \/>\n\t\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" id=\"your-message\" aria-invalid=\"false\" placeholder=\"Message\" name=\"your-message\"><\/textarea><\/span><br \/>\n\t\t\t\t\t<\/p><br \/>\n\t\t\t\t<\/div><br \/>\n\t\t\t<\/li><br \/>\n\t\t<\/ul><br \/>\n\t<\/div><br \/>\n\t<div class=\"gform_footer gform_wrapper\"><br \/>\n\t\t<p><span class=\"wpcf7-req-tip\">* Required data<\/span><br \/>\n\t\t<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><input class=\"wpcf7-form-control wpcf7-submit has-spinner gform_button button\" id=\"gform_submit_button_1\" type=\"submit\" value=\"Send\" \/><br \/>\n\t\t<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"Retail\" type=\"hidden\" name=\"hf-industry\" \/><br \/>\n\t\t<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"Contact Center\" type=\"hidden\" name=\"hf-solution\" \/><br \/>\n\t\t<\/p><br \/>\n\t<\/div><br \/>\n<\/div><br \/>\n<\/form><br \/>\n<\/div><br \/>\n","protected":false},"excerpt":{"rendered":"<p>SIBS Romania offers customer support for card holders, merchants and banks: technical support Level 1 &#038; 2 (ATM, POS, Soft Pos), Interactive Voice Response (IVR), call recording, loyalty campaigns via call center, transaction monitoring, 3D Secure support, customer support for Apple Pay and Google. Our skilled in-house team is ready to give support around the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":325,"parent":1028,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"template-fi-re-image.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1094","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.sibs.ro\/en\/wp-json\/wp\/v2\/pages\/1094","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sibs.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sibs.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sibs.ro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sibs.ro\/en\/wp-json\/wp\/v2\/comments?post=1094"}],"version-history":[{"count":0,"href":"https:\/\/www.sibs.ro\/en\/wp-json\/wp\/v2\/pages\/1094\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.sibs.ro\/en\/wp-json\/wp\/v2\/pages\/1028"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sibs.ro\/en\/wp-json\/wp\/v2\/media\/325"}],"wp:attachment":[{"href":"https:\/\/www.sibs.ro\/en\/wp-json\/wp\/v2\/media?parent=1094"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}