Contact Center



SIBS Romania offers customer support for card holders, merchants and banks: technical support Level 1 & 2 (ATM, POS, Soft Pos), Interactive Voice Response (IVR), call recording, loyalty campaigns via call center, transaction monitoring, 3D Secure support, customer support for Apple Pay and Google.

Our skilled in-house team is ready to give support around the clock, seven days a week, in Romanian and English.